Manilla, we have a problem…..

Last night I spent about 45 minutes, on the phone, with Jill from Manilla. She was the AT&T tech support that I got when I called for help. The DSL install software could not talk to the mother ship and was having issues. Well, I called and her advice was to do the install manualy. I like that idea because the software is not needed. After 45 minutes she blamed the problem on Microsoft (don’t we all) and we parted ways. I did get he information for my router to talk to the new DSL modem, more on that later.

I called RC and just mentioned what was happening to him. I was not really asking for help, just passing on info. Well, we had hard-coded the DNS information to get the home network going years ago. That was the problem. After fixerating that, I could get out to the internet. Mind you, just my machine. I hooked the router into the chain and inputed the proper information. It did not like the gateway information. So I Google searched to get some more information. My saving grace in this story is that I have not canceled Purely Online yet. So, I still have internet access for the house. I can quickly rewire and switch between AT&T and Purely Online. Anyway, I got some good information from the web and tried it. Nope, not gonna do it. I have set the router to use a static IP address as well as PPPoE and both have not worked. I think RC will have to make a tech call when are schedules work out.

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Matt

Born 9/11 Registered Architect, State of Texas Star Trek is the best

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